Shipping policy
At BUBINNA, we are committed to providing an exceptional shopping experience for our customers, including clear and straightforward shipping policies. We offer free shipping on all orders within the United States.
Shipping Locations
This shipping policy applies to orders shipped within the United States.
Delivery Times
- Order cutoff time:Â 5:00 PM (EST), Monday to Friday. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
- Order handling time: 1-2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
- Shipping time: 7-10 business days (Monday to Friday).
- Estimated delivery time: 8-12 business days total.
Carrier Services
We partner with the following reliable carriers for deliveries within the United States:
• USPS
• UPS
• FedEx
Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.
Questions
Visit our FAQs page or contact our customer service.
Contact Information:
Email: info@bubinna.com
Phone: +1 (307) 222-3885
Business Address: 1501 South Greeley Highway, Suite C7, Cheyenne, WY 82007
Customer Service Hours:  Monday to Friday (10 AM – 5 PM EST)
Response Time: We aim to respond to emails within 1–2 business days